Hi - I am having all RP streams and all bit rates on Sonos not playing for last two days. getting "the song is not encoded correctly." error message on AAC and MP3. 

 jarro wrote:
 

For the Alexa route,  my understanding is Tune In  uses the 320kbps streams.   But you can't  change the bitrate.
You can invoke the new mixes like so.

"Alexa play Radio Paradise Mellow Mix  on Tune In"
"Alexa play Radio Paradise Rock Mix on Tune In"
"Alexa play Radio Paradise World Mix on Tune In"

Can leave off "on Tune In"  if you don't have the rp skill installed.

You can add custom streams to tune in but that doesn't seem to support flac for now.


 alsorkin wrote:
 

OK.....now how do I specify which RP  mix is playing on Sonos/Tunein? Also specifying use of FLAC streaming quality.

 jarro wrote:
 

Sonos and Alexa aren't really that tightly coupled.
If you add RP via Alexa it will show up as a skill in the Alexa app.


And there are some issues with the RP skill on Sonos.   The best way to use audio commands for now is to use Tune In
"Alexa play radio paradise using tune in"

and If you disable the Radio Paradise skill.
"Alexa play Radio Paradise"  
should have it start on tune in.


 alsorkin wrote:
 

I am unable to see RP added to my Sonos even though Alexa said it was added. Help?

Greetings Bill. I trust all is well. My Sonos has decided that RP is not going to work today. I can stream RP directly on my cell phones and computers, but dear old Sonos is a no go. Did the standard resets, reloads, etc. And I talked to the uncle of one of the Sonos engineers about them, who is a friend of mine.  The uncle is a true believer now in RP, btw. Now I am trying to get him to pry his wallet open. He said they are an engineering company and not a software company. BAH, I say. And he said that they are an awesome data collection firm. All other music  apps are working of course. I persist in nagging. Hope it is a simple reset or just go into no RP withdrawals for a few hours and try again. :-) 

 blackridge wrote:
 

 cancongal wrote:
 

Damn. Sorry. Took the wrong day off, it looks like.

Fixed now (again)

I am running Windows 10 and also have a galaxy S7.  RP played just fine on Sonos until this morning.Uninstalled and re-installed RP app and Sonos app
 on both phone and laptop. Reconfigured all the speakers. Turns out all my other stations play fine, just not RP.Tried deleting the station
and adding it again by typing in the streaming url....no luck. It looks like it's playing but no song info comes up and no sound.

 Thebiglebowski wrote:
 

Same on my end - hasn't been working all day.

 Thebiglebowski wrote:
 

 BillG wrote:
 
Still not working here via Sonos or Roon. 

I too have issues with SONOS. It's a clunky system for sure. It easily decides to you reset things before it will respond. But at least it dosen't drop much.
What DOES drop a lot is the FLAC selection when playing through my PC. I'm direct wired to a pretty fast and stable internet connection, FLAC should not be a problem but constantly it is.
Lower bit-rates all seem to work fine. But man, I love that FLAC!  I sure wish I could listen to it.
  Any suggestions?

 BillG wrote:
 

 dburgher wrote:
 

Sorry about that. Server glitch while I was away for a few hours.

Should be OK now.

RP on Sonos is not working. Have had RP as a Sonos favorite for 2 years. Worked fine until this morning. Tried deleting the station and re-adding it. This appears to be an RP streaming issue, as all other stations play fine through same Sonos system. 

 cancongal wrote:
 

I'm suffering the same problem in Germany (close to Hamburg). 8 Years no remarkable problems - this morning from 7 am - no sound...
Any ideas ?
Best regards
Werner

Running a Sonos system for 7 years (one play3 and 2 play 5's). This morning it looks like it's playing but no sound.  I am not set to FLAC. Other stations are working fine.
Doesn't matter whether I am using the app on my phone or laptop. Looks like it's playing but no sound.

 jbuhl wrote: 
I posted on the Sonos page. Would be great if Sonos provided some of the features, mainly PSD/skip songs and the ability to select the music type like you can on the android app. Will look at posting on the FB page too.

These days there are so many other devices which compete with Sonos (which replaced my Squeezeboxes long time ago), so considering moving to something new.

Could try using my 'Raspberry Pi 3' for streaming RP. This is a $30 device but needs some programming.

The nice thing about the Sonos is you can link players, but as use I my devices through two multi-room amps, I would just need to take the output from the main player up one floor, which I can easily do which would free the Sonos up to be used in a different zone...

 BillG wrote: 

We get a lot of folks asking why they can't easily access RP via their Sonos system. 

We'd like that too. It's not an easy thing to arrange, unfortunately, if you're not Spotify or Pandora. You can listen via TuneIn (we're under 'eclectic' in their directory) but that lacks any of our advanced features.

Pinging support@sonos.com with something like this might help:

"I'd love to listen to Radio Paradise in lossless format, and be able to skip songs like you can on their apps or web player. When I contacted them they said they'd be willing to work with you on this."

Please put that in your own words, and include my contact email: bill@radioparadise.com. Thanks!