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William

William Avatar

Location: Eureka!
Gender: Male


Posted: Jul 12, 2015 - 8:00am

 mjvander wrote:

Just noticed some weird behavior with the apps that I think started with  ver 3.4.18 .  I'm using in the car over Bluetooth, and when I send or receive a phone call I can hear RP playing softly through the call and at the beginning of every call RP skips to the next song.  Minor for me but still a bit odd.  Have a great weekend!



 
Our developer was able replicate that issue & will fix it in the next update. Thanks for letting us know.
DaveInSaoMiguel

DaveInSaoMiguel Avatar

Location: No longer in a hovel in effluent Damnville, VA
Gender: Male


Posted: Jul 12, 2015 - 7:48am

Here is an observation I made with the RP APP. Yes I can log in successfully every time using cell data. I tried different wireless networks besides mine and no go on any with signing on. However if I uninstall the RP APP and reinstall it I can login with wireless the very first time but after that never again unless I reinstall it again. Weird.
mjvander

mjvander Avatar

Location: Kelowna BC


Posted: Jul 10, 2015 - 3:20pm

Just noticed some weird behavior with the apps that I think started with  ver 3.4.18 .  I'm using in the car over Bluetooth, and when I send or receive a phone call I can hear RP playing softly through the call and at the beginning of every call RP skips to the next song.  Minor for me but still a bit odd.  Have a great weekend!


mjvander

mjvander Avatar

Location: Kelowna BC


Posted: Jul 10, 2015 - 9:35am

The cache seems very stable now (at least for me), Thanks Bill (and the app developer) 

 
BillG wrote:

Yes.  The 'disappearing cache' issue happens when the app tries to sync up with the live stream. If you un-check the 'Auto refresh cache' option, then that can't happen.

 


DaveInSaoMiguel

DaveInSaoMiguel Avatar

Location: No longer in a hovel in effluent Damnville, VA
Gender: Male


Posted: Jul 9, 2015 - 9:50am

 BillG wrote:

Yes. It's definitely an Android issue. Weird one, too. You seem to do an excellent job of attracting those :-).

 
That is the revenge coming to me from having been a computer engineer for 29 years I guess.


William

William Avatar

Location: Eureka!
Gender: Male


Posted: Jul 9, 2015 - 8:02am

 DaveInVA wrote:

The wifi is the same wifi I use for my home computers and they have no trouble logging into RP. So it likely is am Android DNS problem of some sort.

 
Yes. It's definitely an Android issue. Weird one, too. You seem to do an excellent job of attracting those :-).


DaveInSaoMiguel

DaveInSaoMiguel Avatar

Location: No longer in a hovel in effluent Damnville, VA
Gender: Male


Posted: Jul 9, 2015 - 7:59am

 BillG wrote:

Sounds like something on your network. I had a similar problem on my S5 & solved it by editing the WiFi config for my network to use a static IP & something other than 8.8.8.8 for DNS. I suspect it's the Google DNS that was tripping up the phone (though it works fine on all other phones/tablets here, including one that's nearly identical) but haven't put any further time into troubleshooting. 
 
The wifi is the same wifi I use for my home computers and they have no trouble logging into RP. So it likely is am Android DNS problem of some sort.
William

William Avatar

Location: Eureka!
Gender: Male


Posted: Jul 9, 2015 - 7:48am

 DaveInVA wrote:
Update: Its the wifi it doesn't like. Music plays fine using wifi but can't login to use PSD or comments. I tried using cell data and turning wifi off and it works fine all around. As soon as I switch back to wifi even if already signed in then it goes back to just playing music and nothing else.

 
Sounds like something on your network. I had a similar problem on my S5 & solved it by editing the WiFi config for my network to use a static IP & something other than 8.8.8.8 for DNS. I suspect it's the Google DNS that was tripping up the phone (though it works fine on all other phones/tablets here, including one that's nearly identical) but haven't put any further time into troubleshooting. 

DaveInSaoMiguel

DaveInSaoMiguel Avatar

Location: No longer in a hovel in effluent Damnville, VA
Gender: Male


Posted: Jul 9, 2015 - 7:30am

Update: Its the wifi it doesn't like. Music plays fine using wifi but can't login to use PSD or comments. I tried using cell data and turning wifi off and it works fine all around. As soon as I switch back to wifi even if already signed in then it goes back to just playing music and nothing else.
DaveInSaoMiguel

DaveInSaoMiguel Avatar

Location: No longer in a hovel in effluent Damnville, VA
Gender: Male


Posted: Jul 8, 2015 - 6:44pm

 BillG wrote:

Logging in via a song info page within the app (by clicking the 'rate' link) won't give that error. Are you sure you tried that?

You also might try logging in while on cell data rather than WiFi (in case your WiFi network is causing a communication error).  After you log in you can switch back.

 
Hmm, song info just gives me a blank page on wifi. I will try cell data later and see what happens.
William

William Avatar

Location: Eureka!
Gender: Male


Posted: Jul 8, 2015 - 6:13pm

 DaveInVA wrote:

Ok tried that and got - Error: Could Not Complete Request.
Music plays fine etc. Just can't login to use PSD etc.

 
Logging in via a song info page within the app (by clicking the 'rate' link) won't give that error. Are you sure you tried that?

You also might try logging in while on cell data rather than WiFi (in case your WiFi network is causing a communication error).  After you log in you can switch back.


DaveInSaoMiguel

DaveInSaoMiguel Avatar

Location: No longer in a hovel in effluent Damnville, VA
Gender: Male


Posted: Jul 8, 2015 - 1:06pm

 DaveInVA wrote:

On WiFi. I haven't tried cell with it yet but my carrier is Cricket. The funny thing is if I on purposely type in a wrong password I get "invalid login" instead so its at least validating my login when it gets the other error. Its a Moto X Android 4.4.4.

 
I updated to Lollipop 5.1 today and it still does the same thing.
DaveInSaoMiguel

DaveInSaoMiguel Avatar

Location: No longer in a hovel in effluent Damnville, VA
Gender: Male


Posted: Jul 8, 2015 - 8:10am

 BillG wrote:

Are you on WiFi or cell?  If cell, what network?

 
On WiFi. I haven't tried cell with it yet but my carrier is Cricket. The funny thing is if I on purposely type in a wrong password I get "invalid login" instead so its at least validating my login when it gets the other error. Its a Moto X Android 4.4.4.


William

William Avatar

Location: Eureka!
Gender: Male


Posted: Jul 8, 2015 - 8:07am

 DaveInVA wrote:

Ok tried that and got - Error: Could Not Complete Request.
Music plays fine etc. Just can't login to use PSD etc.

 
Are you on WiFi or cell?  If cell, what network?
DaveInSaoMiguel

DaveInSaoMiguel Avatar

Location: No longer in a hovel in effluent Damnville, VA
Gender: Male


Posted: Jul 7, 2015 - 5:02pm

 BillG wrote:

That's a catchall error that can mean a number of things — but most likely a (likely temporary) communication error with our login server. You might try clicking to a song page & then try rating a song.  You'll be prompted to log in & it's a somewhat different mechanism. 

I tried it myself just now & I could log out & back in again with no problems.

 
Ok tried that and got - Error: Could Not Complete Request.
Music plays fine etc. Just can't login to use PSD etc.
William

William Avatar

Location: Eureka!
Gender: Male


Posted: Jul 7, 2015 - 4:54pm

 DaveInVA wrote:
I just got the updated APP. Now when I try and login in with the app I get "Can't Process Request". I know I am entering the right  stuff because if I enter it wrong I get "Invailid Login".

 
That's a catchall error that can mean a number of things — but most likely a (likely temporary) communication error with our login server. You might try clicking to a song page & then try rating a song.  You'll be prompted to log in & it's a somewhat different mechanism. 

I tried it myself just now & I could log out & back in again with no problems.
DaveInSaoMiguel

DaveInSaoMiguel Avatar

Location: No longer in a hovel in effluent Damnville, VA
Gender: Male


Posted: Jul 7, 2015 - 1:39pm

I just got the updated APP. Now when I try and login in with the app I get "Can't Process Request". I know I am entering the right  stuff because if I enter it wrong I get "Invailid Login".
William

William Avatar

Location: Eureka!
Gender: Male


Posted: Jul 7, 2015 - 11:03am

 BillG wrote:

Our intrepid developer says "no problem".  It'll be included in the next bug-fix update, probably today.

 
Out now.  Thanks for the suggestion!
William

William Avatar

Location: Eureka!
Gender: Male


Posted: Jul 7, 2015 - 7:21am

 BillG wrote:

Good question.  I'm checking on that.

 
Our intrepid developer says "no problem".  It'll be included in the next bug-fix update, probably today.
ptooey

ptooey Avatar

Location: right behind you. no, over there.
Gender: Male


Posted: Jul 6, 2015 - 8:21pm

 BillG wrote:

Good question.  I'm checking on that.

 
Thanks, Bill.  
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